Privacy Policy

Last Updated: January 2026

Introduction

GetAICEO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform service.

🔒 Important: We do not use your data for data mining, AI training, or any commercial exploitation of your content. Your data is only accessed for bug hunting, troubleshooting, and improving service reliability.

Information We Collect

Account Information

  • Email address - for account creation and communication
  • Name - for personalization and display
  • OAuth identifiers - when using third-party login (Google, etc.)
  • Password hash - securely stored, never in plain text
  • Profile picture - optional, stored on secure cloud storage
  • About/biography - optional profile information you provide

Organization Data

  • Organization name and mission - to customize your AI agent experience
  • Team membership - to manage access and collaboration
  • Plan and subscription information - for billing and feature access

Usage Data

  • Meeting transcripts and interactions - conversations with AI personas
  • Token usage metrics - tracked solely for cost management and billing, NOT for data mining or AI training
  • Session data - to maintain your active sessions

Analytics Data

  • Page views and referrer information - to understand how users navigate our platform
  • Campaign tracking - to measure the effectiveness of our communications

External Service Providers

We use the following third-party service providers to deliver our AI capabilities:

Anthropic

  • Purpose: Primary AI inference provider for Claude language models
  • Data shared: Your prompts and conversations are sent to Anthropic's API for processing
  • Their privacy policy: anthropic.com/privacy

Nano-GPT (Aggregator)

  • Purpose: AI model aggregator that routes requests to various AI providers
  • Data shared: Your prompts and conversations may be forwarded to access additional AI models
  • Note: Nano-GPT acts as an intermediary to provide access to multiple AI model providers

⚠️ Important: When you interact with AI personas on GetAICEO, your messages are transmitted to these external providers for inference. We do not control how these providers handle data after transmission, though we select providers with strong privacy practices.

How We Use Your Information

We use collected information to:

  1. Provide and maintain our service - delivering AI agent functionality
  2. Process your transactions - managing subscriptions and credits
  3. Communicate with you - service updates, support, and (with consent) marketing
  4. Improve our service - bug hunting, troubleshooting, and reliability improvements
  5. Monitor usage - tracking token consumption for billing and preventing abuse
  6. Ensure security - protecting against unauthorized access and fraud

What We Do NOT Do

  • ✗ No data mining - We do not analyze your content for commercial purposes
  • ✗ No AI training - Your conversations are not used to train AI models
  • ✗ No selling of data - We never sell your personal information to third parties
  • ✗ No profiling - We do not build behavioral profiles for advertising

Data Retention

  • Account data: Retained while your account is active and for a reasonable period after deletion
  • Meeting transcripts: Retained according to your organization's settings; can be deleted upon request
  • Token usage records: Retained for billing and audit purposes for up to 2 years
  • Analytics data: Aggregated and anonymized after 90 days

Your Rights

GDPR Rights (European Economic Area)

  • Right to access - Request a copy of your personal data
  • Right to rectification - Correct inaccurate personal data
  • Right to erasure - Request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing - Limit how we use your data
  • Right to data portability - Receive your data in a portable format
  • Right to object - Object to certain processing activities
  • Right to withdraw consent - Withdraw consent at any time

CCPA Rights (California Residents)

  • Right to know - What personal information we collect and how it's used
  • Right to delete - Request deletion of your personal information
  • Right to opt-out - Opt-out of sale of personal information (we do not sell data)
  • Right to non-discrimination - Equal service regardless of exercising rights

To exercise any of these rights, contact us at support@getaiceo.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption in transit (TLS/SSL)
  • Secure cloud infrastructure
  • Access controls and authentication
  • Regular security assessments

Cookies and Tracking

We use minimal tracking to understand how users interact with our platform:

  • Session cookies - Essential for maintaining your login state
  • Referrer tracking - To understand traffic sources
  • Analytics - To improve user experience

You can control cookies through your browser settings.

Children's Privacy

GetAICEO is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

This privacy policy is provided for transparency. GetAICEO is committed to responsible AI practices and respecting user privacy.